The heart of the matter

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Last week, Jonathan Clark unveiled the early findings of an industry-wide research project into the future direction of the claims sector at the second annual Claims Club Conference. He finds there is evidence of claims contributing to enhance underwriting results

Consistent improvement or dramatic change is one of the key questions that the Faculty of Claims research project, The Future Positioning of Claims, is tackling.

The potential for making a claim is the

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Making sense of the Insurance Act

Trade Voice: James Davey, president of the British Insurance Law Association and professor of law at the University of Bristol, warns an imminent legal judgment could be decided on a false assumption.

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