Road to recovery.
The relationship between motor insurers and repairers has suffered a breakdown, with insurers chasing profit at the cost of repairers' time and money. Simon Threadgold believes that steering a course towards meaningful partnerships is the best way to repair the damage.
As shown by the ITV programme Garages from Hell, the motor trade hasits fair share of Arthur Daleys, who clock car mileages and replace parts
that do not need replacing. So perhaps when motor
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