An offshore-fire winner?
WNS Global Services chairman David Tibble enthuses about the huge advantages he sees offshoring having in terms of service cost effectiveness, and argues that a far more open- minded approach is needed if the industry as a whole it to remain competitive. Guy Anker reports
Norwich Union's decision to have 7000 jobs offshored by 2007 caused a stir in the national media and among the unions last month. "Insurer jobs export fury," cried The Mirror - just one of numerous
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