Change from within
Following the House of Lords decision to end compensation for symptomless pleural plaques, Bill Paton, chief claims officer at Zurich, talks to Lynn Rouse about this and other key developments currently impacting insurers' claims costs and strategies
Last week's House of Lords judgment on pleural plaques brought to an end nearly two years of anxious waiting for the insurance industry. Upholding, as it did, the Court of Appeal's ruling that the
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