Interview - Tough at the top?

As a combined group (AM Best has Norwich Union at number three and CGU at number two) Aviva is the largest insurer in the UK following the merger of the two companies in 2000. Group executive director Patrick Snowball talks to Anthony Gould about how it reached the summit and what lies ahead for the company and the market as a whole

"We have had to make some tough decisions since the merger," says Patrick Snowball, group executive director, general insurance, sitting atop Aviva towers in the City, adding that he feels the

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