Online and dangerous
The credit crunch and the migration of policy sales online appear to have provided motivation and easier opportunities, respectively, for criminals to commit fraud. But is this the case and, if so, what can insurers do to combat the risk?
More than one in five (22%) consumers purchased their motor insurance online in 2007, according to Datamonitor, up from 17% the previous year. Given that research from Absolute CM found 96% of frauds
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