Insurance Post

Gearing up for a volatile year

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Marcus Alcock reports on another year of tensions and challenges that dominated the loss-adjusting sector in 2004, with continued pressure from insurers keen to drive down costs exemplified in yet more crucial panel decisions

The trend towards polarisation, with only the very largest insurers handling the sort of volume business that used to be the preserve of so many, was further underlined in 2004. Driven by insurer

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