Subsidence - Ground-level talks
CILA's recent technical claims forum focused on the issue of subsidence and in particular the effect the misinterpretation of the term 'event year' has had on claims levels. Lynn Rouse reports
The term 'event year', used to describe increases in workflow related to subsidence claims, has been misconstrued by the press and public, causing undue panic among homeowners and its use must stop
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