Aviva bemoans 'challenging' UK commercial sector as CEO Moss heralds 2011 progress

Aviva group chief executive Andrew Moss

Aviva's UK general insurance continuing operations saw a decrease in operating profit and underwriting result in 2011 to £540m (2010: £567m) and £129m (2010: £184m) respectively. This was mostly as a result of the reduced contribution from Aviva Re.

Net written premium increased to £4.44bn (2010: £4.11bn) and the combined operating ratio remained static at 96% with a drop in claims ratio to 62.1% (2010: 63.9%) and expense ratio to 10.3% (2010: 11

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