Q&A: Lisa Bartlett, Crawford & Co

Following her appointment as chief operating officer for international operations at Crawford & Co, Lisa Bartlett explains to Tom Luckham how she plans to balance this with her dual role as president for UK & Ireland.

Chief operating officer for international operations is a new role. What does this position entail?

Historically, the chief operating officer role has been quite rigid in terms of its operationally led

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Unexpected insurance fallout of the prison crisis

Andrew Steel, partner and police defence lawyer at national law firm Weightmans, and member of the Forum of Insurance Lawyers’ Public Sector & Blue Light Sector Focus Team, explores the insurance implications of Operation Early Dawn amid the UK’s prison overcrowding crisis.

Q&A: Fiona Sperry, QBE

Fiona Sperry, QBE’s head of complex claims, talks through her team’s role, how the insurer is meeting challenges posed by the energy transition and the place of artificial intelligence in claims.

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