View from the top: LV’s Michael Lawrence on keeping customer confidence in uncertain times
Michael Lawrence, distribution and underwriting director at LV Broker, says the industry can’t rely on good fortune to maintain customer confidence in the face of the challenges that 2023 will bring.
I imagine for the vast majority of the participants in the insurance market, 2022 was a year that we’d all rather forget. Volatile and unprecedented are just two words that I would use to describe
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