Insurance Post

FCA communications inquiry billed as opportunity for insurers

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Insurers have been urged to change functions of the market that are “not working” by “grasping the opportunity” presented by the Financial Conduct Authority's consultation on improving communications with customers.

Unveiling the inquiry last week, an FCA spokeswoman told Post the consultation, which closes on 18 December, will look at the whole financial services sector, although insurance would be covered by

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