Digital strategy key for Co-op after 'transition' year
The 2014 financial year was “a transition year” for The Co-operative’s general insurance business as it took action to improve its loss ratio, according to chief financial officer Kieran O’Keefe.
Reflecting on the group's 2014 results published yesterday (9 April), which saw operating profit and premium both down compared with 2013, O'Keefe said the business had "shrunk materially" following
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