View from the top: Training is the key
The last couple of years have been tough, and although some industries are now picking up, the insurance industry is having to fight hard to take advantage of the upturn, as businesses are still reluctant to invest as much as they should do in comprehensive cover. Because of this, it will take strong brokers to develop strategies to continue to grow while times are tough.
Commercial insurance broking will polarise into two very distinct markets — one focused on smaller SMEs and the other on bigger businesses. The micro-SME sector will become increasingly dominated by
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