AFS wins Hastings contract

Hastings Direct has appointed All Fleet Services to run its out-of-hours first notification of loss.

The contact centre operator said the deal will enable Hastings Direct to help customers solve their insurance issues regardless of the time of day.

Hastings Direct's Martin Batchelor said: "All Fleet

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MGAs Review of the Year 2025

An MGA chief would like Sir Bob Geldof to teach the industry a thing or two about social responsibility in 2025, and leaders are confident that while the hard market was punishing for a time in 2024, next year the sector is well-positioned to lead innovation and remain agile.

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