Resolving the matter

Employment tribunals cost employers millions a year in legal fees and management time. Karl Davies, of the City Disputes Panel, discusses the benefits of considering alternative dispute resolution before both sides resort to litigation

"Had cancer, been a pain, and is now pregnant." This was how one of Schroder Securities' managers described a female employee in an internal memo, a description that cost the firm £1.4m in

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AI system launched to overhaul claims settlements

Stephen Kavanagh, who has spent more than 25 years developing technology to transform financial service business processes, has created a system that overhauls how insurance losses are assessed and settlements reached.

Five steps to non-performative culture change

Trade Voice: Dr Matthew Connell, director of policy and public affairs at the Chartered Insurance Institute, urges organisations to move past performative lip service with five steps to cultivate genuinely ethical cultures.

Regulator delays general insurance stress test

The Prudential Regulation Authority has postponed the dynamic general insurance stress test launch as switching from Solvency II to Solvency UK reporting requirements mean providers have enough on their plate in 2025.

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