FSA launches next phase of PPI clean up
The Financial Services Authority has announced details of a new phase of its work designed to improve sales standards in the Payment Protection Insurance market. This is one of the largest programmes of thematic work the FSA has undertaken.
As reported in today's Post Magazine, the new work builds on two earlier phases in 2005 and 2006. It will include mystery shopping and an extensive programme of both follow-up work with firms whose
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