Insurers trapped with ill-designed systems, claims Peppercorn CEO
Nigel Lombard, Peppercorn founder and chief executive, believes insurers are trapped with processes that were designed very much on the provider’s agenda, rather than on the customer’s.
Lombard said: “The industry is trapped with systems and processes which have been designed very much on the insurer’s agenda, rather than on the customer’s agenda”.
Peppercorn secured £1.8m seed
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