BIA 2022 Award Winners video: General Insurer of the Year Zurich's Michelle Taylor
This article was paid for by a contributing third party.
Following its success in winning three prizes at the British Insurance Awards Post including the highly coveted General Insurer of the Year content director Jonathan Swift caught up with Zurich UK head of sales and distribution Michelle Taylor.
The pair discuss how the insurer sped up decision making and struck the right balance between technology and human interaction to impress brokers.
They also talk about diversification, the importance
Only users who have a paid subscription or are part of a corporate subscription are able to print or copy content.
To access these options, along with all other subscription benefits, please contact info@postonline.co.uk or view our subscription options here: http://subscriptions.postonline.co.uk/subscribe
You are currently unable to print this content. Please contact info@postonline.co.uk to find out more.
You are currently unable to copy this content. Please contact info@postonline.co.uk to find out more.
Copyright Infopro Digital Limited. All rights reserved.
As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (point 2.4), printing is limited to a single copy.
If you would like to purchase additional rights please email info@postonline.co.uk
Copyright Infopro Digital Limited. All rights reserved.
You may share this content using our article tools. As outlined in our terms and conditions, https://www.infopro-digital.com/terms-and-conditions/subscriptions/ (clause 2.4), an Authorised User may only make one copy of the materials for their own personal use. You must also comply with the restrictions in clause 2.5.
If you would like to purchase additional rights please email info@postonline.co.uk
More on Market access
Spotlight: The emerging risks in property and business
This Insurance Post Spotlight series explores some of the new and emerging risks affecting business premises and the workplace, and how insurers and brokers can help customers stay prepared.
Spotlight: Buildings underinsurance – a hybrid solution?
The issue of underinsurance has created a dynamic landscape of both opportunity and challenge in the field of buildings insurance valuations. Johnny Thomson explains how the current period calls for innovative solutions that align with technological capabilities, while recognising the limitations of emerging technologies
Spotlight: Buildings underinsurance – what can be done?
While tackling underinsurance can lead to greater levels of trust between an insurer and the policyholder, failure to take action can have significant downsides including reputational damage and even legal action, writes Tim Evershed
ESG Spotlight: The ESG opportunity for SME brokers
As ESG becomes more important to SMEs, Saxon East says brokers can work with forward-thinking insurers to help their clients.
ESG Spotlight: Ethics, talent and underwriting profit – how ESG can help insurers
While there is a lack of clarity on how insurers can embed ESG into working practices, despite its growing importance, Saxon East reports some insurers are showing the way.
ESG Spotlight: Can SME commercial insurers drive profitable growth with ESG data?
ESG continues to act as a catalyst for change across business operations and culture with its reach having extended to the UK SME sector. What does this mean for SME commercial insurers and can they use ESG data to better assess risk and create competitive advantage?
Roundtable: Can ESG unlock insurer value?
Insurance Post recently gathered a group of insurance, underwriting and data experts to discuss how firms can better evolve their ESG strategies in line with growing demand and responsibilities.
BIA 2023: Winners Q&A with Crawford & Co’s Lisa Bartlett
In this Q&A, Insurance Post speaks with Lisa Bartlett, president for UK & Ireland at Crawford and Company, about its triple win earlier this year at the BIAs.