Post Claims Club: London market should follow other sectors’ lead in implementing standards
The London market could benefit from the introduction of a road traffic accident portal-like electronic system with fixed timelines and costs consequences for delays in decision making, according to Martin Thomas, chief claims officer at Aon Risk Solutions.
Speaking at Post’s Claims Club, Thomas, pictured, challenged the industry to consider changes to the Electronic Claims File, currently used at Lloyd’s, to aid the claims process and improve standards
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