Claims handlers' errors put Zurich on the hook for uncovered Covid claims
The Commercial Court has told Zurich it is obliged to indemnify a student travel company for Covid cancellation refunds, even though the refunds fell outside the scope of its policy.
World Challenge Expeditions is a travel company specialising in trips for school students generally aged 13-18 from the UK, Middle East, USA, Australia and New Zealand.
Following the cancellation of
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