Leader: Imitating excellence

Lynn Rouse

'If it looks too good to be true, it probably is' — arguably the most commonly quoted old adage ascribed to Independent Insurance since its collapse in June 2001 and subsequent imprisonment of three senior directors. But, when those once closest to the insurer are questioned, it seems equally fitting to fall back on another tried and tested cliche: every cloud has a silver lining.

The readiness of former Indy employees to pinpoint areas of excellence a decade after its demise bears testament to the fact that, while the darkness began to descend, Indy was still producing silver

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