Blog: Choice will drive hybrid model for claims assessment visits post-pandemic

Digital workforce

High-net-worth adjusting will move to a hybrid model of physical and virtual claims assessments post Covid-19, says Mark Pierce, Criterion operations director.

Throughout 2020 Covid-19 acted as an agent of change; an accelerant speeding the shift of digital transformation within business. Last year e-commerce’s growth curve accelerated by five years in five

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