Insurers sticking by Autoglass in wake of consumer criticism

Cracked windscreen

Insurers that maintain commercial partnerships with Autoglass have vowed to work alongside the embattled windscreen repairer to address criticism of the firm’s service levels following its decision to scrap its branch network.

Consumers appearing on last week's Watchdog made a series of allegations against Autoglass, which included continuously missed appointments at customers' homes and poor quality work being carried out

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