Voluntary code mooted to tackle automatism loophole

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Insurers should consider adopting a voluntary code to ensure injured policyholders are compensated even in situations where negligence cannot be established, according to the firm at the centre of an automatism loophole dispute.

The Co-operative Insurance's head of claims Jonathan Guy made the suggestion after a high profile case in which a motorist was left to pay £7000 in costs after being hit head on by a driver insured by

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How social canvassing is transforming fraud investigations

Joe Stephenson, director of digital intelligence at Intertel, explains how social canvassing has gone beyond spotting injured claimants engaging in extreme sports to identifying creating synthetic profiles and artificial intelligence-enabled fraud.

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