Penny Speed meets... Tony Emms, Zurich UK chief claims officer

Tony Emms

Being an insatiable socialite, Penny Black is always eager to probe the personalities behind the professional veneer of her industry friends. What better way to squeeze in and share as many intimate revelations as possible than her very own ‘speed meeting’ column? This week, it’s the turn of Zurich's Tony Emms, chief claims officer, Zurich UK.

What was your first ever job — and were you any good at it?
As a teenager I worked Saturdays in the Co‑op toy department. I was no good – I played with the toys

If an MP3 player could only hold three tunes, what would you select for the ultimate soundtrack to your life?
Mr Bojangles plus anything by each of Eric Clapton and Gary Moore

Who was your top teenage pin-up?
Linda Lusardi

My colleagues won’t know this about me but...
I completely switch off and relax at home and don’t worry about work all of the time

Favourite book of all time?
Steve Jobs, the biography by
Walter Isaacson

What’s the best piece of advice you’ve ever been given?
Don’t upset anyone in the insurance industry. It’s a small world

What would be your chosen superpower?
Transportation in time and place

If you could be Prime Minister for the day, what change would you instigate and why?
I would hugely increase the penalties for people found guilty of insurance fraud

How would a typical school report about you read?
Tony makes a good contribution when focused, but can distract the class with his sense of humour

My top tip for climbing the insurance career ladder is...
Work hard, earn the respect of your peers and become an associate of the Chartered Insurance Institute as quickly as you can

What’s the most annoying thing people do in your office?
Arrange too many meetings

My last supper would comprise...
Sea bass, new potatoes and spinach

Who has been the most influential person in your life?
My wife Robyn, who keeps me in line

When I’m not working I like to...
Keep fit with my 10k running or work in my garden

Last film you saw?
Monsters University

If I wasn’t working in insurance I would probably be...
Working in the leisure industry in a hot, sunny country

Name your five ideal dinner party guests (dead or alive) noting what they bring to the party
A young Muhammad Ali, Sir Alex Ferguson, Steve Jobs, Winston Churchill and Neil Armstrong. An eclectic mixture of inspirational, interesting, experienced and outspoken people from very different walks of life who would generate a very interesting and challenging after‑dinner debate

Marmite: food of the gods or work of the devil?
Food of the gods

Career high point to date?
It will be when we finally complete the replacement all of our claims systems with one single system

What do you say when strangers at a social gathering ask what you do for a living?
That I’m a chartered insurer, but if they don’t understand that I say I work in insurance

If you could travel back in time, where would you go?
The 1960s

Finish this sentence: Insurance is a great industry to work in because...
It’s an interesting and important industry that gives you a great sense of being part of a big family that provides a vital contribution to keeping businesses and the country moving.

This article was published in the 3 October edition of Post magazine 

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