Claims Club: Axa’s Williams calls for improvements for ‘undervalued’ claims teams
The tide could soon turn for claims professionals who are “underpaid and undervalued” compared to their underwriting peers, according to Axa commercial lines and personal intermediary underwriting managing director David Williams.
Having made the full-time switch from claims to underwriting last August, Williams has reiterated his stance that his former claims colleagues continue to receive a raw deal as a result of an excess
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