Spotlight on Economy and Society: Insurance to the rescue

Insurance superhero

From the development of new technology to innovations in micro insurance, the insurance industry can play a major part in stimulating global economic growth.

The world is facing some of its most significant economic challenges since the Great Depression.

Growth rates are flat or negative across developed countries, and what some had predicted to be a two-

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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