In series: tackling the problem of fraud

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Fraud is no longer the elephant in the room for the industry — but insurers still need to go on the offensive to tackle the issues, says Rachel Gordon.

It is a positive thing that insurance fraud is out in the open. This means insurers are now not only talking about their determination to tackle the problem, but are also taking on more in-house and

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Are higher home excesses killing smaller claims?

After Verisk saw a 17% increase in the average home insurance claims cost, due to a decline in the number of low-value claims submitted by policyholders, Scott McGee asks: what is causing customers to stop submitting small claims?

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