Audatex system outage blasted by Axa
Axa Insurance has labelled a system outage at claims software firm audatex “unacceptable”, after a glitch left motor insurers with a four-day delay in processing repair assessments.
Audatex, which is used by a large portion of the motor insurance market to calculate the cost of car repairs from body shops, suffered the system outage last week, after a faulty attempt to back up
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