Property claims - Conference news: Council leader praises trade bodies over Cockermouth
Allan Haile, assistant director of economic development at Cumbria County Council, praised the collective support of the Association of British Insurers and the Chartered Institute of Loss Adjusters during the Cockermouth floods in November 2009.
Mr Haile said the joint advice provided by the two trade bodies was invaluable during the crisis, which he said represented a "one-in-1000-year event", after unprecedented rainfall in the area swelled
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