Big Interview: PIB Group CEO Brendan McManus

Brendan McManus PIB

After 45 years in insurance – seven of those at the helm of PIB – Brendan McManus has no plans to stop anytime soon.

After a career spanning 45 years so far, McManus tells Insurance Post that he intends to be around for “quite a while yet”.

He says: “I love the sector. I love the opportunity it has given me. It’s

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Claims service stayed steady at end of 2024

The consistent improvement in claims service seen over the last 18 months plateaued at the end of 2024, with the market average NPS remaining at -4 and just one point up on the NPS recorded at the end of 2023.

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