Outsourcing: Need a hand?
While some in the insurance industry associate outsourcing with cutting jobs and costs, others are keen to extol its virtues. So when is it right to outsource, and how can it benefit the sector?
Spates of job losses due to outsourcing have become a regular feature in the insurance industry. In June, Aviva confirmed it was offshoring 200 jobs from its motor claims unit in Manchester, following
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