Home-emergency cover complaints soar as FOS talks of problems elsewhere
The Financial Ombudsman Service received 1099 new complaints about home-emergency cover, relating to broken boilers, burst pipes and other domestic crises, in the last three months of 2011.
Around three-quarters of those complaints culminated in the ombudsman demanding that households be compensated by providers for mis-selling or other issues.
It is thought the significant rise in the
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