Spotlight on Reputation: Stop whispering,startshouting

shouting

Insurance brokers were shocked by research that showed a large proportion of people did not trust them. Rachel Gordon looks at the reaction, their relationships with clients and why brokers should start being more vocal about their value.

There are many issues affecting brokers right now — a change of regulator, the perceived unfairness of Financial Services Compensation Scheme levies and, as ever, increased competition. This allows

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