View from the top: an updating challenge
Much has changed during my time in the broker market, but the one thing that hasn’t is that insurers still need to get their car insurance rates to the broker software houses some six weeks in advance. It will then be a whole month before we can change them again. This means that in mid-March we will be deciding our rates for the whole of May.
The reason for the time delay is the clunky product delivery process that continues to be operated in the broker market. We have to get our rates to the brokers’ software houses, of which there are in
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