Articles by Paul Wozencroft
Coronavirus: Keeping the contact centre claims journey alive at home
A lot of the rules that dictate best practice in times of traditional weather surges also hold true now for the coronavirus pandemic, argues CET Property Assurance's Paul Wozencroft. Not least the need to utilise digital capabilities to connect everyone…
Blog: The connected claim
With the connected home, claim alerts and notification to insurers could become automatic.