Insurance Debate: Insurers will only truly meet customers’ needs when they become innovative says Airmic
According to Airmic there are reasons to be optimistic as there has been a significant improvement over the past ten years in customer care, driven by commercial and regulatory pressures, and these can only continue to have a beneficial effect.
Joing the Insurance Debate Julia Graham, technical director at the Association of Insurance and Risk Managers, says: "Looking back over the past decade, we have achieved a measure of contract
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