Household Insurance: In household insurance we trust?
What are the top issues that customers face with household insurance? Post has asked a panel of consumer champions what they think the main problems are – and then asked insurers what they are doing about it. This is part of our Trust Insurance campaign, sponsored by the Chartered Insurance Institute.
Our consumer champions certainly highlighted no shortage of issues about household insurance, and only Jo Causon from the Institute of Customer Service chose not to use up the maximum permitted of
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