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Webinar: Transitioning to usage-based insurance - what are the benefits to being in the fast lane of UBI adoption?
Over the last two years insurance customers have had a chance to reflect on what they pay for their motor insurance; and whether they are getting fair value.
Q&A: By Bits co-founder, Callum Rimmer
Insurance Post’s commercial editor, Izabela Chmielewska, speaks with By Bits co-founder, Callum Rimmer on the key drivers behind the current growth in momentum when it comes to usage-based insurance amongst policyholders.
Webinar: Do believe the hype - how insurance hyperautomation will unleash your pricing, marketing and sales strategies
In recent years, traditional carriers have begun the transition from human-intensive tasks to a degree of automation using tools such as RPAs to reduce costs and increase the speed of delivery.
Spotlight: Motor trends - will telematics overtake traditions?
Many motor insurers still take a traditional approach to underwriting vehicle risks. With shifting driver habits increasing the demand for telematics, is the industry poised for change? Alex Croydon, managing director, general insurance UK and Ireland at…
Spotlight: Motor trends - the use of data in claims and underwriting
Post and Verisk undertook a survey of the motor market to understand how both underwriting and claims teams are evolving in their use of data and new technology. Padraig Floyd dissects the results and speaks to the market about the findings
Video Q&A: Carpenters Group CEO Donna Richards on staff, society and sustainability – what makes a business a stand out in 2022?
Post content director Jonathan Swift talks to Carpenters Group Donna Richards about sustainability and what her business is doing to improve the impact it is having on the environment?
Spotlight: Data transformation - What gets measured, gets improved when it comes to customer experience
Building better and more measurable data represents the surest foundation for innovation and improving the customer journey, according to Scott Field, head of international product at Duck Creek Technologies.
Spotlight: Data transformation – The fuel that drives digital transformation success
Data should not be seen as an afterthought when a business is undergoing digital transformation. Instead, as Eleanore Robinson finds out, it is very much the key to any project delivering true value to customers
Are businesses in a position to address the increase in mental health issues such as Covid Anxiety Syndrome?
Forward-thinking employers should provide their staff with targeted mental health and well-being support to improve retention and create a more positive working environment, argues Shamira Graham, director of corporate solutions at Onebright
Roundtable: Combatting exaggeration and fraud in household claims
Post, in association with LexisNexis Risk Solutions, recently gathered experts together to discuss why consumers might be motivated to commit household fraud and how insurers can address this. By identifying those policyholders attempting to game them at…
Spotlight: How can insurers accelerate digital transformation in their business?
While some have embraced the digital transformation journey, others are still on the starting blocks. Jim Bruce, customer transformation and senior insurance director of Salesforce, discusses what’s stopping these firms, how they can overcome the…
Spotlight: Why ESG and digital transformation are inextricably linked for the insurance industry
From efficiently writing weather perils to reducing their carbon footprints, digital transformation offer insurers a fast track solution to meet their environmental, social and governance objectives, writes Pádraig Floyd
Roundtable: The future of affinity insurance in the digital age
The affinity space continues to attract interest from both insurers/brokers and brand partners looking to either tap into new customers or create deeper longer term relationships with existing ones. But what was once a case of simply white labelling…
Digital Bar Quarterly: Are insurtechs really coming to eat insurers’ Christmas lunch – or are the tables turning?
While incumbent insurers have held firm in their dominant markets, Altus Consulting insurance director Mark Andrews wonders what might happen if they start to target product areas that have been dominated by insurtechs in 2022.
Advertising feature: Pay.UK – the next step in Bacs’ evolution
You need to get familiar with the name Pay.UK, because one of the main interfaces between you and Bacs is about to change, explains Dougie Belmore, the chief payments officer of Pay.UK
Podcast: What next for the OIC portal?
In the second of a two-part podcast series Insurance Post reflects on the initial Official Injury Claim data covering the period from 31 May to 31 August.
Podcast: Reflections on the initial OIC portal data
In the first of a two-part podcast series Insurance Post reflects on the initial Official Injury Claim data covering the first three-month period.
Blog: Pay-as-you-buy insurance – a customer choice-based concept
Telematics has created an acceptance of data sharing that paves the way for insurers and their customers to access the benefits from open banking data, argues Sara Costantini, managing director of Crif Decision Solutions.
Q&A: Activate Group CEO Hannah Wilcox and CCO Victoria Turner on Motor Repair Network’s British Insurance Awards success
Following its success as Outsourced Partner of the Year, Post caught up with Hannah Wilcox and Victoria Turner, from Motor Repair Network’s parent Activate Group, to discuss the key ingredients behind its winning entry - and how it is looking to build on…
Roundtable: Reimagining and improving the insurer-policyholder relationship
Gamification, actionable insights and/or relevant rewards. These were among the options considered at a recent roundtable hosted by Post in association with Endava to help insurers build deeper and longer relationships with their policyholders.
Spotlight: Why personal lines brokers should make claims a USP
As the heart of the insurance experience, Steve Molloy, director of commercial sales at AX, argues claims offer real opportunities for forward-thinking brokers to steal a march on their rivals.
Spotlight: Electric vehicles – are brokers ready for the EV revolution?
The rapid growth of battery electric vehicles should make personal lines and fleet brokers think carefully about how to adapt to this changing market, with both specialist products and services such as replacement vehicles in the event of a claim…
Podcast: What does the regulator’s greater focus on operational resilience mean for surge planning?
Welcome to the second in a two-part podcast series about operational resilience brought to you by Claims Consortium Group and Insurance Post.
Podcast: How would the insurance industry respond to a repeat of the 1987 Great Storm?
Welcome to the first in a two part podcast series about operational resilience brought to you by Claims Consortium Group and Insurance Post.