Claims Club
Spotting genuine claimants
Bill Trueman, director of Absolute Customer Management, said genuine claimants went through what he ...
What is the Post Magazine Claims Club?
The Post Magazine Claims Club has been put together in order to provide the claims industry with the...
Panel debate psychology claims
The panel was inundated with questions but the first asked whether there was a danger that adoption ...
Conversation management
One delegate during the question-and-answer session revealed the early results of its own pilot usin...
Chips challenge to insurers and fraudsters
George Lillington from CSC outlined future and developing technology and its potential impact on cla...
Time to tackle guilty
Jacci Taylor, independent consultant, said the insurance industry was being taken advantage of with ...
Axa pilot leads to over 35% reduction in claims
Insurers could see a third of claims disappear by adopting psychology-based techniques, delegates at last week's Post Magazine Claims Club seminar were told. Anthony Gould reports
"Go/no go" meeting set for electronic project
At the recent Post Magazine Claims Club meeting held in London, claims managers discussed the latest joint industry initiative on motor claims. Ralph Savage reports
Claims managers must take lead
John Hall, consultant at Royal & Sun Alliance, made an impassioned call for claims managers to take ...
The Claims Event, 25 November
The Claims Event, in association with the Post Magazine Claims Club and supported by IBM, will addre...
Anti-fraud databases expand
The Claims and Underwriting Exchange database can be extended to commercial motor without too much d...
iMarket to include claims tracking
IBM's Adam Bellchambers said that claims tracking was on the agenda for the next stage of the insure...