Claims Club
Annual Conference and Round Table - Deal with the media
Malcolm Tarling, head of public relations, general insurance, at the Association of British Insurers...
Annual Conference and Round Table
Claims is very much the heart and soul of the insurance industry and the ultimate test - or measure ...
Annual Conference and Round Table - Rising talents
The future of the insurance sector lies in the hands of the young talent coming through, so last month, a group of young claims professionals gathered at CSC's headquarters in Aldershot to discuss their trade. Anthony Gould reports
Annual Conference and Round Table - Comp Bill is just the start
"It is very important that the Compensation Bill is not seen as the end of a process but as the begi...
Annual Conference and Round Table - The need for change
There is an urgent need for the UK claims process to make some fundamental changes to the way it works as cases are inefficient and costs are then passed on to policyholders. Terry Renouf looks at several ways these changes should be implemented
Annual Conference and Round Table - FSA to begin review
The Financial Services Authority will begin a review of general insurers' claims handling of retail ...
Apil holds back on support for more fixed costs
The Association of Personal Injury Lawyers will not support any further fixed cost regimes, unless t...
Setting targets is key to unlock insurer mediation
Setting targets for claims staff and panel lawyers is the key to unlocking mediation within an ...
Mediation is "here and here to stay"
Mediation is here and here to stay and the industry must adopt it and put internal policies in place...
Call for united front after 7 July
The impact of the 7 July bombings in London was foremost in discussions at a recent Post Magazine Claims Club. Anthony Gould reports
No win, no fee: a "powerful regulator"
The no win, no fee funding arrangement for personal injury solicitors is a "powerful regulator" of t...
Settlement: 90% success rate
The value of a settlement event should not be underestimated, especially when the client relationshi...
Quotes
"If I had one wish, it would be for insurers to get together in a non-competitive environment to sha...
Post Magazine Claims Club Advisory Board
Chair: Anthony Gould, editor-in-chief, Post Magazine Board: - Steve Eckhardt, director, senior cla...
Allianz points to German claims model
Mihir Pandya, claims fraud manager at Allianz Cornhill, made an impassioned plea for the UK insuranc...
Ombudsman calls for info
Peter Hinchliffe, the ombudsman with lead responsibility for insurance, called for feedback from the...
Insurers urged to unite in whiplash fraud
Insurers were urged to unite in their battle against whiplash fraud, to share information on all fra...
Whiplash fraud should be plead
Insurers and defendant law firms should not be afraid of pleading fraud in whiplash cases, despite t...
Mind the gap
One delegate highlighted the gap left by the Association of British Insurers following its decision ...
New standards - new subsidies
The Financial Services Skills Council has urged insurers to take advantage of the millions of pounds...
Action points
Claims managers to identify their company's Vehicle Group Rating representative and urge them to pus...
Whiplash push as Thatcham starts tests
Thatcham will begin a second set of tests this month, assessing hundreds of different car seats and ...
Post Magazine Claims Club Advisory Board
Chair: Anthony Gould, editor-in-chief, Post Magazine Board: Steve Eckhardt, director, senior claims...
ABI should be lobbied over data
The Association of British Insurers has said the use of whiplash data in calculating vehicle group r...