Technology
Roundtable: How is the insurance sector investing in solutions to combat the evolving fraud threat?
Post, in association with LexisNexis Risk Solutions, held a roundtable to discuss the ever-evolving fight against fraud with new technology and how the insurance market is investing in solutions to combat this. Conducted under Chatham House rules,…
Urban Jungle looking to take market share from bigger incumbents as there is 'not enough innovation'
Urban Jungle is looking to take advantage of the lack of innovation from bigger incumbents as it launches multiline coverage.
Digital Bar Quarterly: The future for embedded insurance – an opportunity to enrich the customer experience
As the Financial Conduct Authority pricing reforms start to bite, insurers need to rethink their customer retention and acquisition strategies. Dan Martin, Altus consultant, outlines how embedded insurance offers them a chance to form deeper…
Auto repair firms challenge Fiat Chrysler in EU data access test case
In a landmark test case at the European Court of Justice, auto repair firms are disputing the right of original equipment manufacturers to gatekeep access to a car’s onboard data stream.
Data evolution is needed to become the Amazon of insurance, says Tim Smyth
Tim Smyth, CEO of UK General Insurance, says the key to Amazon’s success lies in its use of data, and that brokers and managing general agents must invest in their own data capabilities if they want to replicate the multinational’s success.
Self-driving cars could be on the road ‘next year’ under government plans
The government has pledged £100m to “revolutionise travel” and see automated vehicles on the road by 2025, but some vehicles with self-driving features could be operating on motorways within the next year.
Intelligence: Protecting customer-facing staff
With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket tensions are running high and customers service departments are facing more hostility. Sam Barrett investigates what insurers are doing to protect their…
Chinese ‘coercive quarantine’ fears over Taiwan prompt semiconductor and cyber concerns
Chinese pressure on Taiwan is likely to escalate to a “coercive quarantine” in the coming months, disrupting key international supply chains, according to Intelligence analyst Dragonfly.
TDI Academy adds two scholarships to its Women in Tech community initiative
TDI Academy has launched a fully paid scholarship on two of its courses, through its Women In Tech community, to help those who have fewer opportunities for accessing education on insurance.
CFC's Pat Brice on how customer service is too often forgotten as commercial and specialty providers digitalise
Pat Brice, distribution director at CFC Underwriting, says that although digitisation among commercial insurance providers is happening at a rapid pace, delivering a frictionless experience for brokers, customers too often fall by the wayside.
Intelligence: How using parametrics in travel insurance could help the sector's tarnished reputation
Parametric products are a good example of how the complexity can be removed from the world of insurance. Martin Friel examines how their use in travel insurance could help the insurance market with its transparency and ultimately clean up its image
Delegated authority accused of being a 'problem child' for the insurance industry
The founder of the recently launched Delegated Authority Exchange platform aims to address the “problem child” that has plagued the industry “for a long time now.”
Portal still needs bedding in, say MIB and Medco bosses as 115,000 claims await medical reports
With no apparent reason for delays in obtaining medical reports, Dominic Clayden, CEO of Motor Insurers’ Bureau and Martin Heskins, executive chair of Medco, suspect the portal needs more time to bed in.
Marine insurers call on manufacturers to make transportation of EVs safer
The UK’s Maritime and Coastguard Agency has published best practice guidance for the safe carriage and charging of electric vehicles on board ro-ro passenger ferries, however insurers believe it's on EV manufacturers to do more to make the EV’s safer to…
Q&A: Roi Amir, Sprout.ai
Roi Amir has replaced Niels Thorne as CEO of Sprout.ai. He talks to Post about how his experience has shaped him to become an artificial intelligence leader, and how AI has the potential to unlock the future of insurance.
IMS founder Corrie makes way for new CEO
Exclusive: IMS, part of the Trak Global Group, has appointed a new CEO after founder Nick Corrie moves to executive chairman.
Space insurtech Birds Eye View to target SMEs with severe weather event products
Insurtech startup Birds Eye View has closed a seed funding round led by SFC Capital, with the funds matched by the European Space Agency.
B3i enters insolvency after failing to raise funding
The blockchain insurance initiative has ceased operations and entered insolvency after failing to raise capital
Live Well by Zurich announces collaboration with Polar Electro to make healthy living easier
Live Well by Zurich and Polar Electro will work together to help customers of both companies gain access to services that will help them reach their wellbeing goals.
Ashish Patel appointed as Allianz UK COO
Allianz Holdings has appointed Ashish Patel as chief operating officer, effective from this month.
Arbitration could shorten the whiplash portal’s 175 day wait for settlements to ‘three to 10 days’
An arbitration service has claimed OIC delays could be shortened from six months to “three to 10 days” if parties are no longer allowed to play games.
Blog: Insurers and loss adjusters need data and tech-enabled cooperation
With general inflation sending costs through the roof and extreme weather causing claims surges more often, tight collaboration is absolutely crucial to handle claims – and technology and data can enable this, writes Eibhlin Swan, head of supply and…
Next Gen PPL platform must overcome data standards roadblocks to protect dominant London market role
Lloyd’s and London market electronic placement platform PPL has been warned market participants could turn to alternative solutions if their needs aren't met following delays to its next generation platform, now set for launch in 2023.
Q&A: Waseem Malik, Aviva
Recently appointed chief claims officer at Aviva, Waseem Malik caught up with Post to chat about his move from Axa, the simplification and digitalisation of claims function at Aviva, and the impact of inflation and the supply chain shortage crisis.