Technology
British Insurance Awards 2022: Technology Award - Vision Track
With its thirst for innovation, Vision Track continues to push the boundaries of possibility in telematics for the insurance industry.
British Insurance Awards 2022: Young Achiever of the Year - Ben Smyth, Arma Karma
Hailed as a true self-starter, Ben Smyth stood out in this hotly contested category with his ambition to change the insurance industry for the better.
British Insurance Awards 2022: Best Newcomer Award - Collective Benefits
The judges were impressed with Collective Benefits’ dedication to the needs of independent workers, a growing but underserved market segment in the emerging gig economy.
British Insurance Awards 2022: Digital Insurance Innovation of the Year - Tesco Insurance
Rigorous attention to detail in understanding customer needs and improving online motor claims journeys helped Tesco Insurance stand out in this hard-fought category.
Auto-repair industry calls for access to connected vehicle data from ‘anti-competitive’ OEMs
Figures in the auto-repair market have called for original equipment manufacturers to allow them access to connected vehicle data, allowing end users “freedom of choice” around car repairs.
Zurich, Amanda Blanc and Vicky Carter among big winners at the 2022 British Insurance Awards
Zurich was the big winner at the 2022 British Insurance Awards this evening, taking home three awards – including the highly coveted General Insurer of the Year gong.
‘Software-defined’ Adas vehicles will bring ‘fundamental change’ for claims
Driver assistance systems will make cars a "software-defined product", and effect the cost and frequency of claims, according to the Allianz Centre for Technology.
Spotlight on Digital - Mixed views on digital transformation impact on customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity and future competitiveness, but a misalignment in strategic goals between boardroom and business is slowing progress, says Rosie Beasley, global senior industry marketing…
European insurtech investment catching up with US; Goldman Sachs invests in Clear; Allianz to lead Coalitions’ UK cyber capacity; and Gallagher buys Erimus
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Spotlight on Digital: Insurance claims - The path to digitisation
A Post and SS&C Blue Prism survey found that 86.8% of insurer respondents believe that digitising all or part of the claims journey is the best way to improve the customer experience. Padraig Floyd explores how much progress is being made to achieve this…
Axa’s Fleming: Insurers need to innovate as consumers compare insurers to tech giants
As customers start to compare insurers to tech giants including Amazon and Apple, Anna Fleming, retail chief underwriting officer at Axa urged insurers need to innovate to provide customers with the seamless journey they expect.
Watch Aviva, Policy Expert and others discuss how insurers ‘level up’ to respond to market challenges and the pressure to drive profitable growth at a lower cost
Climate change. Inflation. demanding consumers. regulation. M&A activity. Insurance looks nothing like it did a decade – or even five years ago.
Claims Apprentice 2022: Episode two – Claims handling challenge
Now that our final six contestants have been put into teams and decided upon names, it is time for the apprentices to tackle their first task.
HV batteries ‘break the claims process’ and stymie adoption of electric vehicles
Insurers “can’t recognise the value” of high-voltage batteries within the claims process, an industry expert has warned.
Insurers ‘no longer aligned with tech advances in automotive’
Driver-centric models are “no longer sufficient” to properly assess motor risk in the age of advanced driver safety systems, Swiss Re has found.
Blog: Brand legacy vs digital innovation within the insurance industry
As customers now expect their insurance provider to have strong digital capabilities, companies can no longer rely on brand loyalty alone to appeal to their audiences. Kelly Ward, chief sales and distribution officer at Axa Partners UK, considers how…
Panel flags lack of understanding from consumers as biggest barrier to getting hold of data
It is “incredibly” important consumers understand how their data is used to remove the barrier insurers are facing when trying to get hold of data, a conference has heard.
E-scooters come with significant risks and require regulation: Axa’s Distefano
Axa’s managing director for home and motor Marco Distefano has urged regulators and insurers to get to grips with the risks presented by e-scooters, though they remain illegal on UK roads.
Telematics still perceived as difficult, but demand for usage-based products expected to increase: Ageas’ Clarke
While the demand for usage-based insurance products is expected to increase, driven by the reduction in driving, telematic products are still perceived as difficult, a conference has heard.
Managing supply chain without risk trade-off is like 'building an aircraft in the air', says Swiss Re
Swiss Re is developing a database tool to map supply chains that it believes will allow clients to track and predict risk as disruptions account for almost 40% of a supplier’s economic performance.
Intelligence: Managing the fire risks associated with lithium-ion batteries
With lithium-ion batteries becoming commonplace in everyday life, Post investigates the risks associated with them, and how insurers are incorporate such risks into policy terms.
Telematics watch: Driving everyone out of the Covid-19 pandemic
Among the many things upended by Coronavirus was the nation’s driving habits. Igo4 telematics data from the past two years shows that Covid-19 not only changed how much we drove but how we drove. And as we emerge from the pandemic, the trends in the data…
Carbon insurer Kita explores 'brand new market for the insurance industry'
Appointing itself the 'world's first carbon insurer', nascent Lloyd’s Lab start-up Kita is aiming for managing general agent status within the year and hopes to start insuring carbon reduction and removal products by early 2023.
Q&A: Kirsten Early, McLarens
After a year in the role, Kirsten Early global head of third-party administration at Mclarens, tells Post about how the role of TPAs is evolving and McLarens ambitions for its TPA offering.