Allianz

The top 30 European Insurers 2022: A return to growth

Europe’s 30 largest non-life insurers returned to growth in 2021 and – although high inflation, supply chain disruptions and surging energy prices should translate into premium growth – Mathilde Jakobsen of AM Best explains that profitability is expected…

Intelligence: Protecting customer-facing staff

With rising energy bills, inflation and the cost-of-living crisis all hitting consumers in the pocket tensions are running high and customers service departments are facing more hostility. Sam Barrett investigates what insurers are doing to protect their…