Broker
FSB calls on insurance industry to tackle widespread confusion over what commercial policies cover
The Federation of Small Businesses has called on the insurance industry to improve the clarity of policy wordings after it found that 30% of small businesses and the self employed have difficulties understanding what their insurance covers.
Biba targets a return to verbal communication with brokers to combat 'misunderstanding'
The British Insurance Brokers' Association wants insurers to bring verbal communication with brokers back to the claims process to "cut down the misunderstanding rate".
Allianz's Nick Hobbs on how insurance can provide stability in uncertain times
With the world becoming more uncertain and volatile with each passing week, Allianz chief distribution and regions officer Nick Hobbs outlines how the insurance industry can help, beginning with indexing inflating exposures and reconsidering indemnity…
Blog: Insurers and brokers must work together to meet clients’ expectations
Julie Rayson-Flynn, director at Brokerbility, considers how declining insurance performance are impacting on the reputation of smaller brokers and their customers, as they cope with hard market conditions and unknown territory.
Markerstudy faces allegations of inadequate hourly rates and outstanding invoices
Markerstudy has faced a backlash from repair shops and customers with accusation of inadequate hourly rates, lengthy call waiting times, outstanding invoices and capacity concerns.
Data Analysis: Broker recruitment ads leave applicants cold
Post examined recent advertisements for positions in the broking sector to find out why brokers are struggling to make hires.
Shortlist for 2022 Insurance Post Claims and Fraud Awards revealed
The shortlist is now out for the 2022 Insurance Post Claims and Fraud Awards.
Q&A: Waseem Malik, Aviva
Recently appointed chief claims officer at Aviva, Waseem Malik caught up with Post to chat about his move from Axa, the simplification and digitalisation of claims function at Aviva, and the impact of inflation and the supply chain shortage crisis.
Covid claim against Pound Gates could lead to an increase in broker negligence claims
Claimants will have “a mountain to climb” to get over the hurdles to sue brokers for negligence in Covid cover, however if successful, the claim against Pound Gates could act as encouragement for claimants to pursue claims they wouldn’t have otherwise.
British Insurance Awards 2022: Commercial Lines Broker of the Year: SME/Mid-Corporate - Verlingue
The judges have declared Verlingue as the commercial lines broker of the year for the SME/Mid-corporate category for its dedication in serving the market.
British Insurance Awards 2022: The Achievement Award - Vicky Carter
A trail-blazing London market advocate, Vicky Carter richly deserved the Achievement Award.
British Insurance Awards 2022: General Insurer of the Year - Zurich Insurance
Heralded for delivering great service and results, Zurich was crowned General Insurer of the Year.
British Insurance Awards 2022: Insurance Broker of the Year - A-Plan Insurance
A-Plan “swims against the tide,” opening more high-street branches each year and giving communities a dedicated and personable service.
British Insurance Awards 2022: Personal Lines Insurer of the Year - Ageas UK
Ageas UK’s strategy has brought sharp focus to its heartland personal lines business in its vision is to become smarter, faster and more affordable.
British Insurance Awards 2022: Specialist Insurance Company of the Year - Axis Insurance International
The judges commended Axis Insurance International for its strong performance and growth, and success in realigning its business following the Novae integration.
British Insurance Awards 2022: Customer Care Award - Park Home Assist Insurance Services
Park Home Assist impressed the judges with its thoughtful approach and genuine desire to understand and serve its elderly and vulnerable customer base.
British Insurance Awads 2022: The Industry Impact Award - Brown & Brown to acquire GRP
After the votes were counted there was a clear winner of the Impact Award; Brown & Brown's proposed acquisition of GRP.
British Insurance Awards 2022: Broker Partner of the Year - Arch Insurance
Arch Insurance was hailed as the Broker Partner of the Year for focusing on its core competencies, delivering consistently, and investing in service-led propositions, resulting in its UK Regional Division becoming one of the leading market contenders for…
British Insurance Awards 2022: Personal Lines Broker of the Year - Park Home Assist Insurance Services
This specialist provider won over the judges with impressive care of its most vulnerable clients, its focus on human connection and standout retention rate.
Data analysis: Best Insurance Employers 2022 - A new era for employers
Post continues its annual survey of insurance employees to find out what makes the best insurance employer.
Editor’s comment: When the going gets tough
It’s fair to say we’ve had a tough few years. No one was upset to see the back of 2020 and 2021 wasn’t much better. And now it looks like 2022 is far from the stellar year we were hoping for – certainly for the insurance sector.
Zurich, Amanda Blanc and Vicky Carter among big winners at the 2022 British Insurance Awards
Zurich was the big winner at the 2022 British Insurance Awards this evening, taking home three awards – including the highly coveted General Insurer of the Year gong.
Howden CAP appoints Mary O’Connor as CEO
Mary O’Connor has been named CEO of Howden CAP, Howden's capital, advisory and placement business for financial institutions and corporates, with immediate effect.
Blog: Private equity is investing in insurance’s bright future
Garry Hamilton, chief growth officer and founder of digital agency Equator, explains the value that private equity investment can bring to insurance sector.