Articles by Frances Stebbing
Wallife launches digital identity theft insurance in the UK
Italian MGA Wallife has identified a big protection gap in the UK insurance market and has launched its digital identity solution to protect consumers.
Hastings exposes dishonest solicitor who tried to inflate claim values
HF and Hastings Direct have beaten a claimant solicitor’s attempt to inflate claim values by up to £50,000.
Scor’s former CEO and chairman Denis Kessler dies
Denis Kessler, chairman of Scor and former chief executive, has died aged 71.
Lloyd’s to publish ESG plans after net zero criticism
Lloyd’s of London chiefs have promised to "comment more expansively" on ESG guidance in September, as the industry moves to an “action phase.”
Gender pay parity ‘50 years away’ as insurance halts progress
Despite the insurance industry making progress towards closing gender pay gaps, it continues to have the highest mean hourly pay gaps in 2023.
AI will make staff ‘superhuman’ but customers will still be ‘light years ahead’
Industry experts have highlighted the opportunities artificial intelligence can bring, but warn insurers could be missing what customers really need in the long term as they grapple with the new tech.
Insurers show ‘slow but steady’ improvement as nuisance calls decline
The number of nuisance calls and texts reported to the Information Commissioner’s Office halved in 2022 compared with the previous year, with the insurance sector scoring better than other industries.
Better staff training needed for insurers to be more dementia-friendly
The Alzheimer’s Society has claimed that while the insurance industry is showing willingness to learn, better staff training is needed if it wants to become more dementia-friendly and help vulnerable customers.
Insurance veteran Sir David Brewer dies
Sir David Brewer, a former Lord Mayor of the City London and former president of the Insurance Institute of London, has died aged 83.
Insurers putting ‘words into action’ utilising generative AI
More than half of insurers are already using generative AI in their organisation, according to research from Sprout AI and Opinum.
Antitrust concerns flagged as more members leave NZIA
Three more insurers have left the Net-Zero Insurance Alliance after US state attorney generals said NZIA commitments may “violate" state and federal antitrust laws.
AI could become the ‘wild west of tech’ if it is not used appropriately
Artificial intelligence could take on unexpected behaviours, leaving consumers being treated unfairly with vulnerable customers hit the hardest, industry leaders claim.
Experts say AI has potential to ‘unlock’ legacy systems
Artificial intelligence could finally solve longstanding industry legacy systems issues and insurers who don’t get on board will be missing out, experts claim.
Novidea reveals plans after securing further $50m in funding
Insurtech Novidea said it will use the Series C funding to further develop its insurance platform as digital transformation continues to be an “urgent pain point” for insurers.
Aviva sees uptick in brokers developing ESG plans
Over a quarter of brokers are implementing Net Zero plans, according to research from Aviva.
IPI will drive ‘transformative change’ after securing investment from Ethos Partners
IP Integration, a digital contact centre specialist, revealed how it will use an equity share investment it has received from Ethos Partners.
US-UK ‘Insurtech Corridor’ begins recruitment for first US cohort
Insurtechs based in the US can now join the transatlantic accelerator and gain a competitive edge to access the UK market.
Quantee eyes further global expansion after partnering with Socotra
Insurtech Quantee has partnered with Socotra to help “ease the pain” of digital transformation while it continues its global footprint.
Genasys will stay ‘disruptive’ after launching innovation hub, says CEO
Insurtech Genasys shook up its structure to ensure it is focused on creating the best “disruptive technologies” in the market following the opening of its new HQ.
Aviva’s Marc Lewis to leave for Ecclesiastical
Aviva's Marc Lewis has been appointed as Ecclesiastical’s UK underwriting director, Insurance Post can reveal.
Direct Line snaps up By Miles
Direct Line Group has acquired By Miles Group to bolster “digital-first journeys” for customers.
CBI exodus as insurance firms leave amid allegations
Insurance firms are leaving the Confederation of British Industry at a rate of knots. Post collects the statements of all those leaving the CBI.
Q&A: Adam Powell, Policy Expert
Adam Powell, co-founder and chief operating officer of Policy Expert, catches up with Insurance Post to talk about what it takes to develop an insurtech, its tech team expansion, and diversification issues in the market
More exits possible as Hannover Re becomes third member to leave NZIA
After a Moody's report stated two founding members of the Net Zero Insurance Alliance left because of "material antitrust risks", Hannover Re has decided to leave the alliance.