Travel insurance
Qover partners with Zurich; Keoghs takes team from Plexus; Allianz appoints CIO
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Cancer charity slams travel insurers over ‘unfair’ pricing
A Hampshire-based cancer charity has secured more than 133,000 signatures calling for more affordable travel insurance and has taken the battle to the Association of British Insurers and Financial Conduct Authority.
Claims Apprentice 2023: Episode 3 - Travel claims: fact or fiction?
Having navigated the Data Escape Room in the last episode, the latest challenge sees the Claims Apprentices take part in an insurance-related gameshow.
Applied Systems expands commercial lines; Value Space invests; and Avid opts for Allianz for capacity
Friday Round-Up: Insurance Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Ombudsman expects uptick in insurance complaints
The Financial Ombudsman Service expects the number of general insurance complaints it receives to go back to pre-pandemic levels in the year ahead.
Esure bosses blame claims inflation for £29.1m loss
Esure posted a £29.1m loss for 2022 with bosses blaming significant claims inflation, a weak pricing environment, increased weather-related home claims, plus motor claims going back to pre-Covid levels.
View from the top: Money and Mental Health Institute's Conor D'Arcy on how to help customers with mental health problems
Conor D'Arcy, head of research and policy at the charity founded by Martin Lewis, explains what general insurers must do to make the industry accessible for customers with mental health problems.
Martin Lewis’s charity outlines steps for Consumer Duty compliance
A charity established by campaigning journalist Martin Lewis has urged insurers to provide mental health training for underwriters and frontline staff if they wish to adhere to the FCA’s Consumer Duty requirements.
Are insurers ready for the British space age lift-off?
Analysis: With the British Space Age now a reality, David Worsfold examines how insurers plan to protect those hoping to blast off.
Aviva UK&I GI sees growth as it returns more than £5bn in capital since 2021
Aviva Group CEO Amanda Blanc has announced strong results for the UK and Ireland general insurance business, while launching a £300m share buyback scheme, having taken capital return to over £5bn in two years.
How insurers are helping travellers carry on cruising
Emma Ann Hughes examines how three years on from a fatal coronavirus outbreak onboard the Diamond Princess, cruise travel insurance has changed to ensure thousands can set sail with confidence again this year.
FOS aims to slash insurance complaints queue
The Financial Ombudsman Service intends to change the way it records the number of complaints against insurance companies, in a bid to encourage more businesses to settle with policyholders before an investigation is launched.
Ombudsman sees an uptick in travel and commercial property complaints
Data analysis: Financial Ombudsman Service data shows that travel insurance complaints are increasing as people head off abroad on their holidays once again following the Covid-19 pandemic.
Interview: Peter Elliot on why he gave up the insurance boardroom to drive aid ambulances to Ukraine
To mark the first anniversary of the Russian invasion of Ukraine Jonathan Swift spoke to retired insurance marketing veteran Peter Elliot about how the conflict changed his life.
Insurers must fix their attitude to mental health, as Martin Lewis highlighted
Editor's View: Given the influence that Martin Lewis has with consumers and politicians, insurers would be wise to listen to him when he highlights areas where the industry falls short.
Q&A: Simon Pemberton, Gallagher Bassett
Simon Pemberton, CEO of Gallagher Bassett ,caught up with Insurance Post to speak about claims trends, recruiting talent and plans for the business in the year ahead.
Martin Lewis tells FCA to investigate insurers
Campaigning journalist Martin Lewis called on the Financial Conduct Authority to urgently investigate whether travel insurers are making fair decisions about customers with mental health problems – and to punish those that are not.
Ageas and Age UK part ways after 17 years
Ageas and Age UK are parting ways after almost two decades of the insurer providing the charity’s customers with home, motor, and travel insurance.
Unison seeking insurance provider after UIA enters run-off
Trade union group Unison has confirmed the search for a new provider for home, travel and pet insurance for its members is ongoing after UIA Insurance went into solvent run-off last year
Q&A: Sam White, Freedom Services Group founder and chair
Sam White, founder and chair of Freedom Services Group, speaks to Insurance Post about the launch of Stella Insurance, her new female-centric venture, and what it means for her future within Freedom.
Four biggest challenges facing insurers in 2023 revealed
To help you prepare for the challenges and opportunities of the next 12 months, Insurance Post spoke to insurance analysts and regulatory experts to uncover four things you need to know about what 2023 holds in store for the industry.
Government promises clarity on genetic testing and insurance
The Department of Health & Social Care has published the outcome of the latest review of the Code on Genetic Testing and Insurance and promised clarity on how genetic testing is able to be used to price premiums in 2023.
Endsleigh partners with Pattern; Ardonagh acquires MDS & Biba appoints deputy chair from Aon
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Insurance complaints declining says FOS
After reporting a surge in insurance complaints due to the impact of Covid‑19, the Financial Ombudsman Service received just 40,242 complaints regarding insurers in 2021 to 2022.