Flooding

Aviva improves flood map

Aviva is set to unveil a new flood mapping model it claims will enable it to offer "more competitive prices" to household policyholders.

View from the top: A makeover of the mind

The insurance industry has an image problem. If it were a celebrity, it would take more than just a nip and tuck and some botox to transform its wrinkled reputation with the paying public.

Claims Club: Street deals not backed by members

A small proportion of Claims Club members agreed that assigning individual loss adjusters to deal with all flood-damaged property in a particular street is a good idea — but when asked whether this is achievable in practice, the answer was a resounding…

Claims Club: ABI surge event plans prioritised for 2010

Hypothesis testing is the best way to devise a collaborative industry surge plan, following events such as widespread flooding, insisted Tim Humphreys, policy adviser for risk management and emergency preparedness at the Association of British Insurers.