Digital Insurance
British Insurance Awards 2022: Personal Lines Insurer of the Year - Ageas UK
Ageas UK’s strategy has brought sharp focus to its heartland personal lines business in its vision is to become smarter, faster and more affordable.
British Insurance Awards 2022: Managing General Agent of the Year - Rokstone
Rokstone’s ambitious growth plan caught the judges’ attention with some impressive stats including treble-digit growth in gross written premiums, and development and 100% retention in its entrepreneurial carrier partnerships model.
British Insurance Awards 2022: Young Achiever of the Year - Ben Smyth, Arma Karma
Hailed as a true self-starter, Ben Smyth stood out in this hotly contested category with his ambition to change the insurance industry for the better.
British Insurance Awards 2022: Lloyd’s and London Market Broking Team of the Year - BPL Global
BPL Global caught the judges’ attention by enhancing its ESG credentials alongside placing complex risks, bringing global business to London, and providing quality data insight for clients.
British Insurance Awards 2022: Best Newcomer Award - Collective Benefits
The judges were impressed with Collective Benefits’ dedication to the needs of independent workers, a growing but underserved market segment in the emerging gig economy.
British Insurance Awards 2022: Digital Insurance Innovation of the Year - Tesco Insurance
Rigorous attention to detail in understanding customer needs and improving online motor claims journeys helped Tesco Insurance stand out in this hard-fought category.
Interview: Steve Treloar, Allianz Personal and LV General Insurance
Post catches up with Allianz Personal and LV General Insurance CEO Steve Treloar a year on from the insurer's restructure to reflect on building the UK's biggest personal lines insurer, plans for further growth, and the shifting needs of brokers.
Blog: Private equity is investing in insurance’s bright future
Garry Hamilton, chief growth officer and founder of digital agency Equator, explains the value that private equity investment can bring to insurance sector.
Webinar: How do insurers – from the hottest insurtechs to the enterprise players – level up?
Climate change. Inflation. demanding consumers. regulation. M&A activity. Insurance looks nothing like it did a decade – or even five years ago.
Spotlight on Digital - Mixed views on digital transformation impact on customer experience
Digital transformation is fundamental to insurers’ drive for customer-centricity and future competitiveness, but a misalignment in strategic goals between boardroom and business is slowing progress, says Rosie Beasley, global senior industry marketing…
Watch Aviva, Policy Expert and others discuss how insurers ‘level up’ to respond to market challenges and the pressure to drive profitable growth at a lower cost
Climate change. Inflation. demanding consumers. regulation. M&A activity. Insurance looks nothing like it did a decade – or even five years ago.
Blog: Brand legacy vs digital innovation within the insurance industry
As customers now expect their insurance provider to have strong digital capabilities, companies can no longer rely on brand loyalty alone to appeal to their audiences. Kelly Ward, chief sales and distribution officer at Axa Partners UK, considers how…
Insurance industry stuck on legacy systems, says Charles Taylor’s Hurst
Charles Taylor’s Europe, Middle East and Africa sales director Jennifer Hurst has said the move into a digital world remains “quite a big project” as the insurance industry is still stuck on legacy systems.
Q&A: Vincent Belloc, PayPal UK
Insurance Post recently spoke with Vincent Belloc, PayPal UK’s vice-president, about the firm’s entry into the insurance market. Izabela Chmielewska discovers more about the PayPal proposition, its perspective on omnichannel experiences, and how payments…
AIG's Baldwin on pulling together to solve today’s challenges
With the whole insurance ecosystem facing unprecedented challenges, Anthony Baldwin, UK CEO of AIG, explains why a collective market effort is need to innovate and help clients.
Advertising feature: Internet Explorer 11 retirement – what does it mean for you?
Internet Explorer 11 (IE11) is the last man standing in Microsoft’s line of IE browsers. Originally, Microsoft had planned to retire IE11 in 2025 but, last year, the firm announced the date had been brought forward to 2022 - 15 June, to be precise, which…
Customers young and old expect frictionless digital insurance products, says Axa Partners’ Ward
The assumption that innovation in digital insurance need only be in service of younger customers has been proven false, Axa Partners chief sales and distribution officer for the UK and Ireland Kelly Ward has told Post.
Webinar: How can insurers harness new technologies to level up with customer expectations and future-proof the industry?
There has been a lot of discussion around digital acceleration over recent years, with the pandemic playing an undoubted role in escalating customer expectations as to how businesses engage and service them.
Webinar: Last chance to sign up to watch Allianz, Chaucer and WTW discuss how technology can help insurers meet customer expectations in the digital age
There has been a lot of discussion around digital acceleration over recent years, with the pandemic playing an undoubted role in escalating customer expectations as to how businesses engage and service them. Although often described as a “distressed…
Digital Bar Quarterly: What does it take to be ‘The Insurer of the Future?’
Having attended Insurtech Insights Europe 2022 last month, Altus Consulting business executive Mike Daly shares some thoughts including the possibility we are at a ‘tipping point’ in terms of someone creating ‘the Netflix of Insurance’.
Interview: Kelly Ogley, A-Plan
Four months after stepping up to the role of CEO at A-Plan, Kelly Ogley tells Pamela Kokoszka about her three passions, discusses the growth plans for the broker, and reveals how it has managed to remain relevant for the past 58 years
Video Q&A: Paul Ridge, SAS – How is hyperautomation transforming insurance?
Many insurers are currently reviewing their digital transformation journeys and the way in which they are approaching it. In this Q&A video, SAS's head of insurance UK and Ireland Paul Ridge discusses why and how hyper automation will deliver digital…
Thatcham hails Mercedes’ move as 'milestone' in automated driving; Admiral strikes ADR deal; Marsh launches ESG rating; and MS Amlin commits to Net Zero
For the record: Post wraps up the major insurance deals, launches, investments and strategic moves of the week.
Spotlight on dual pricing: Price matters but customers deserve more
The price walking ban represents a turning point for the insurance industry. Vincent Belloc discusses the opportunity for insurers to build customer loyalty and competitive advantage through a relentless focus on customer experience.